Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Websync Digital client portal at app.websyncdigital.com.ngand the related services we provide (together, the “Service”). By creating an account or using the Service, you agree to these Terms.

1. Acceptance of terms

By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.

2. Description of the service

Websync Digital is a Nigeria-based web agency. We build, host, and maintain websites for businesses and provide a dashboard where clients can monitor their websites, view performance and SEO metrics, manage invoices, and request support.

3. Accounts

• You must provide accurate and complete information when creating an account.
• You are responsible for keeping your login credentials secure and for all activity under your account.
• You must notify us promptly of any unauthorised use of your account.

4. Plans, payment, and billing

• Our standard offering is a monthly retainer of ₦9,999/month.
• The retainer covers domain registration and renewal, website hosting (with a target of 99.9% uptime), monthly maintenance and updates, and email and phone support.
• Payments are processed securely by Paystack. We do not store your card or bank details.
• The subscription recurs until cancelled. Non-payment may result in suspension or termination of the Service, including hosting of your website(s).
• Fees already paid are generally non-refundable except where required by law. To cancel, contact us at support@websyncdigital.com.ng.

5. Acceptable use

You agree not to use the Service to:

• publish or distribute unlawful, infringing, or harmful content;
• attempt to gain unauthorised access to the Service or other users’ data;
• interfere with or disrupt the integrity or performance of the Service; or
• reverse engineer, copy, or resell the Service except as permitted by law.

6. Intellectual property

Websync Digital owns the platform, software, and all related intellectual property. You retain ownership of the content and materials you provide for your website. You grant us the licence necessary to host, display, and maintain your content in order to deliver the Service.

7. Third-party services

The Service relies on third-party providers, including Supabase (authentication and database), Paystack (payments), Resend (transactional email), and Google (sign-in and PageSpeed Insights). Your use of those features is also subject to the respective providers’ terms.

8. Disclaimers

The Service is provided on an “as is” and “as available” basis. While we target high availability, uptime figures are goals and not guarantees. To the fullest extent permitted by law, we disclaim all warranties not expressly stated in these Terms.

9. Limitation of liability

To the fullest extent permitted by law, Websync Digital will not be liable for any indirect, incidental, or consequential damages. Our total liability for any claim arising out of or relating to the Service is limited to the amount you paid us for the Service in the three months preceding the event giving rise to the claim.

10. Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate access for breach of these Terms or non-payment. Upon termination, hosting of your website(s) may cease; on request within a reasonable period, we will provide a copy of your content where practicable.

11. Governing law

These Terms are governed by the laws of the Federal Republic of Nigeria, and any disputes will be subject to the jurisdiction of the Nigerian courts.

12. Changes to these terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

13. Contact us

Websync Digital
Nigeria
Email: support@websyncdigital.com.ng